Size chart & Made-to-measure service.
Size Chart
How to measure your body
MADE-TO-MEASURE SERVICE
We do customize your orders (custom by your measurements). With order custom by your measurement please contact us in live chat on Instgram or Facebook to get more advice.
MADE-TO-MEASURE FEES
$5
Per product
Applicable to both full-priced and discounted orders.
Measurements under <100cm
Height over >165cm
Get Started
$15
Per product
Applicable to both full-priced and discounted orders.
Measurements over >100cm
Height over >170cm
Get Started
PAYMENT
Please fully paid for made-to-measure order
PREPARING TIME
Please allow 3-6 days for us to prepare your made-to-measure order.
FIXING
** For international made-to-order purchases, please ensure that you provide accurate measurements. Alternatively, feel free to contact us for guidance on how to measure correctly. This will help avoid any unwanted issues and prevent unnecessary international shipping fees.
We understand that with made-to-measure orders, there may be instances where the product does not fit as expected due to incorrect measurements or other factors.
To assist you, we offer a free alteration service for the first request on made-to-measure orders.
Please submit your alteration request within 3-4 days of receiving the product. Kindly note that customers are responsible for both shipping fees for the alteration process.
The product must remain in its original condition (with tags, fabric labels, and no odors, and unused).
Please ensure the return package includes the care bag, invoice, and box.
We reserve the right to refuse alterations if the returned order does not meet the conditions outlined above
THE NICOLÉTTE HOUSE WAREHOUSE AND OFFICE
Address : 119 Binh Long street, Binh Hung Hoa A, Binh Tan district, Ho Chi Minh City, Vietnam
Postal code : 71912
Tel : +84 93 111 3680
